Privacy Policy

Last updated: February 2026

1. Introduction

ERSE ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we handle data when you use our regulatory research platform. This policy is compliant with the EU General Data Protection Regulation (GDPR).

2. Data Controller

3. Data We Collect

3.1 What We DO NOT Collect

• Names, email addresses, or contact information
• Payment or billing information
• Personal identifiers

3.2 What We MAY Collect (Anonymous)

• Search queries (anonymous, for service improvement)
• Browser type and device information (anonymous analytics)
• IP addresses (temporarily, for security purposes)

4. How We Use Data

Any anonymous data collected is used solely to:

• Improve search accuracy and relevance
• Monitor service performance
• Prevent abuse and ensure security

5. Third-Party Services

We use the following service providers:

• Vercel: Hosting (may collect basic analytics)
• Render: API hosting
• OpenAI: AI processing (queries are not stored by OpenAI for training)

6. Your Rights (GDPR)

Since we collect minimal anonymous data, most GDPR rights are automatically satisfied. However, you have the right to:

• Access: Request information about any data we hold
• Erasure: Request deletion of any data
• Object: Object to any processing

Contact us at tech@ravencord.com to exercise these rights.

7. Data Retention

Anonymous usage data is retained for a maximum of 90 days for service improvement purposes, then automatically deleted.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Continued use after changes constitutes acceptance of the updated policy.

9. Contact Us